An integrated peace of mind solution
HoloVis International fundamentally believes that creating customer loyalty is the single best way of building a healthy business. We do this via customer service excellence.
Unlike some solution providers, HoloVis aim to build a long-term mutually beneficial relationship with their customers. One of the key ingredients of this is the level of support we provide to customers. Critically, this is part of the solution and not a bolt-on after thought intended to increase revenues.
The HoloVis remote monitoring service for the Jupiter digital signage solutions is just one example of an integrated support function that genuinely adds value. This is not simply an insurance policy “just in case” something goes wrong. This dedicated service actively monitors the client’s signage installation and reports on media and network status as well as potential hardware failures. These can then be addressed, often before any adverse impact and frequently with little or no customer involvement (where possible). Items requiring regular maintenance or servicing such as filters or lamps can also be monitored to ensure maximum capability at all times.
HoloVis apply this ethos throughout the business and for all solutions. So for complete peace of mind, include our support services when discussing how our solutions can help you achieve your objectives.
